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Privacy Policy

MarketBot Privacy Policy - Protecting Your Data and Privacy

1. Information We Collect

Personal Information: We collect information you provide directly to us, such as when you create an account, including your name, email address, phone number, and trading preferences.

Financial Information: We collect information related to your trading activities, including account balances, trading history, and investment preferences.

Technical Information: We automatically collect certain information about your device and how you interact with our platform, including IP address, browser type, operating system, and usage patterns.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our algorithmic trading services
  • Process transactions and manage your account
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
  • Legal Requirements: We may disclose information if required by law or in response to valid legal process
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Monitoring and logging of system activities

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request correction of inaccurate or incomplete information
  • Deletion: You can request deletion of your personal information, subject to certain exceptions
  • Portability: You can request a copy of your personal information in a portable format
  • Opt-out: You can opt out of certain communications and data processing activities

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze how you use our platform
  • Provide personalized content and advertisements
  • Improve our services and user experience

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

8. Third-Party Services

Our platform may integrate with third-party services, such as payment processors, analytics providers, and trading platforms. These services have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable laws.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: support@marketbot.info
Address: AAIVA Digital Private Limited, Bhubaneswar, Odisha, India

Last Updated: July 15, 2025